A Christmas Commercial Break

Posted on Leave a commentPosted in Consumer Trends, Digital & Interactive, Direct Marketing, Retail Data, Retail Trends

OK, time to take a break. Grab a coffee, minimise that Excel spreadsheet and get ready to be entertained for a minute or two.  I’ll throw in a little bit of analysis, just so you still feel you’re getting something out of reading this column. But between you and me, this week’s really just about […]

Has the cattledog lost its bite?

Posted on Leave a commentPosted in Direct Marketing, Retail Data, Retail Marketing, retail strategy

We’re about to enter that time of year when mailboxes groan under the combined weight of Christmas catalogues and flyers, and newspapers strain to contain a panoply of glossy inserts. And so the question must be asked: what good is all that effort? Are retailers just going through the motions because “that’s what we did […]

Reduction or Seduction: What Works Best?

Posted on Leave a commentPosted in Advertising, Brand Strategy, Consumer Trends, Customer Activation, Digital & Interactive, Direct Marketing, Graphic Design, Public Relations, Retail Data, Retail Marketing, retail strategy, Retail Trends, Store Design

Out on store visits last week, I was struck by K-Mart’s latest promotion for Mother’s Day – “buy one item of women’s or men’s clothing or footwear and get 60% off a second.” 60% off! Aside from the deceptiveness of the offer (the reality is the customer is actually getting 30% off her total purchase), […]