A Black Christmas?

Posted on 18. Jun, 2009 by ideaworks.

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Tweet Retail is a game played in two uneven halves – the Christmas/holiday season and the rest of the year. And for most merchants, if you’re going to win at retail, you have to do disproportionately well at Christmas. Forget about “Jingle Bells”, what you really want to hear is the sound of jingling tills. [...]

The Drift to Thrift: Frugality is Cool Again

The Drift to Thrift: Frugality is Cool Again

Posted on 18. Jun, 2009 by ideaworks.

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Tweet All of a sudden frugality is cool again. As Candace Corlett, President of WSL Strategic Retail in the US said recently; “conspicuous consumption is out, and people have lost their passion to buy.” And while an overburdened planet might breathe a sigh of relief at this news, it’s tough if you’re in the retail [...]

That’s (Retail) Entertainment

That’s (Retail) Entertainment

Posted on 18. Jun, 2009 by ideaworks.

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Tweet The phrase “retail theatre” is often used loosely, but UK department store Harrods is taking the concept literally with their current “That’s Entertainment” promotion (http://www.harrodsthatsentertainment.com/). The two-month extravaganza not only features windows dedicated to a movie or entertainment theme (like “Pulp Fiction” or “Breakfast at Tiffany’s”), but live performances from the West End casts [...]

What Language Does Your Brand Speak?

What Language Does Your Brand Speak?

Posted on 17. Jun, 2009 by ideaworks.

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Tweet Effective retail marketing communication is a dialogue between brand and customer. And the best retail brands put a great deal of thought into the way they talk with their shoppers. The language and tone of voice good merchants use is as carefully considered as other elements of their brand identities.Nike has a tough, competitive, [...]

Less Is More

Less Is More

Posted on 17. Jun, 2009 by ideaworks.

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Tweet “Less choice as Coles culls its product lines”, blared the Sydney Morning Herald last week. It was reported that Coles had launched a “high risk trial” to cut its lines by 30% and at the same time increase the balance of private label products by 20%. If news of the trial is accurate (and [...]

Hitting The Target On Value

Hitting The Target On Value

Posted on 17. Jun, 2009 by ideaworks.

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Tweet As politicians around the world start mentioning the “R” word, retail marketers are responding by adopting the “V” word: Value. The New York Times reported last week that in the US as the economy has worsened the “trickle” of value messages has become a “torrent”.As an example of the trend, US discount department store [...]

Are You Rolling The Shutters Down Or Rolling Your Sleeves Up?

Posted on 17. Jun, 2009 by ideaworks.

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Tweet As the economic news goes from bad to bloody awful, retailers are adopting one of two strategies: pulling back or powering on. I was pleased to observe recently three companies who are taking the second tack.In Australia, the Financial Review reported in late October that Woolworths had confirmed plans to invest $1.9 billion this [...]

The Migratory Patterns Of Shoppers

Posted on 17. Jun, 2009 by ideaworks.

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Tweet Every winter we are captivated by the annual migration of whales up the east coast of Australia. These magnificent animals swim thousands of kilometres to warmer, sub tropical waters, where food is more plentiful and newborn calves can survive and thrive.Survival is also driving the migration of American shoppers, according to a research report [...]

Electronic Word of Mouth

Posted on 17. Jun, 2009 by ideaworks.

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Tweet The most powerful form of advertising for any brand has always been positive word of mouth. Think about it. When a friend or colleague recommends (say) a new movie or restaurant, you automatically pay their suggestion more heed than if you had seen it advertised traditionally. You drop the guard that comes with living [...]

Adopting a Tone for the Times

Adopting a Tone for the Times

Posted on 17. Jun, 2009 by ideaworks.

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Tweet The language and tone of retail marketing communications over the last 10 years has often been about indulgence and excess; “Buy now, pay later”, “Interest Free for 36 months”, “Multibuys”. One commercial which summed up the past decade was the Commonwealth Bank’s “Equity mate” spot. The bloke with the flash car, house and boat [...]

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