Detroit is at once the American Dream and the American Nightmare. Built on automotive manufacturing,[…]
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Shopper Marketing: Buzz or Babble?
FMOT, SMOT, ZMOT…WTF? The first three acronyms are from the lexicon of “shopper marketing,” the[…]
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Shopper Marketing: Buzz or Babble?
FMOT, SMOT, ZMOT…WTF? The first three acronyms are from the lexicon of “shopper marketing,” the last one a humble retailer’s[…]
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Can Retail Rescue a Dying City?
Detroit is at once the American Dream and the American Nightmare. Built on automotive manufacturing, and turbo-charged by the construction[…]
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What’s Your Horrorstör?
Some retail outings fill the shopper with sheer dread. “Horrorstör*” takes that notion one step further, by setting a “traditional[…]
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On the Wild Side: South African Retail
There’s a word for South African (SA) retail: wild (which can be both positive and negative, as I’ll reveal later[…]
Read moreScary Good or Just Plain Scary
If there were an Olympics of shopping, the US would win hands down. This year, American shoppers will spend in[…]
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The Coming Retail Singularity
In 1993, a US scientist named Vernor Vinge wrote an essay entitled “The Coming Technological Singularity: How to Survive in[…]
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Field of Screams
“If you build it, he will come.” So said the disembodied voices in the iconic 1980s baseball fantasy Field of[…]
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Embracing “Showrooming”
Over the last few years, “showrooming” has received a bad rap. This is the practice where a smartphone-enabled shopper goes[…]
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A Company for Today? Honestly.
Business is often about ‘exploring the limits of compromise’, as a colleague of mine used to say. This is particularly[…]
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Retail Roars at the Cannes Lions
For some, the annual “Cannes Lions International Festival of Creativity” is a throwback to the “glory days” of advertising. Oceans[…]
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